Policies


Wood Signs

Our signs are completely handmade from real wood. Since they are all uniquely made-to-order, there may be some slight variations from the product photo and your handmade sign.

Custom Orders

If you're looking for a quote special to you, we love to do custom orders! Please order through the custom tab on our website. We will email a design draft for your approval before making your product. Please allow for processing time of 3-4 weeks.

PLEASE NOTE:

  • We have sole ownership of any designs we create, including custom designs. 
  • We reserve the right to share any designs we create, including custom designs, for our promotional purposes.
  • We reserve the right to sell any designs we create, including custom designs.

Processing Time

Please allow up to 10 business days for your order to be ready for shipping. Custom orders take up to 4 weeks to complete. Rush orders are available upon request for a small additional charge. If you would like a rush order please email contact@brookecohome.com

Shipping

All of our products are shipped via USPS priority mail with insurance and tracking.  Local South Dakota sales are available for pick up in Brookings, SD. At check out, please select the pick up option. We are not responsible for mis-delivered mail due to an incorrect address. Please be sure to accurately input your delivery information. 

Returns

We do not offer returns but we want to ensure you are 100% satisfied with your purchase. If you have any concerns or questions about a product you have received, please contact us at contact@brookecohome.com